{"id":468,"date":"2022-02-01T22:42:09","date_gmt":"2022-02-01T22:42:09","guid":{"rendered":"https:\/\/www.monpetitpret.com\/faq\/"},"modified":"2025-05-16T06:52:27","modified_gmt":"2025-05-16T10:52:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.monpetitpret.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.monpetitpret.com\/wp-content\/uploads\/2022\/02\/faq-banner.jpg\" alt=\"\" width=\"1871\" height=\"409\" class=\"alignnone size-full wp-image-369\" srcset=\"https:\/\/www.monpetitpret.com\/wp-content\/uploads\/2022\/02\/faq-banner.jpg 1871w, https:\/\/www.monpetitpret.com\/wp-content\/uploads\/2022\/02\/faq-banner-300x66.jpg 300w, https:\/\/www.monpetitpret.com\/wp-content\/uploads\/2022\/02\/faq-banner-1024x224.jpg 1024w, https:\/\/www.monpetitpret.com\/wp-content\/uploads\/2022\/02\/faq-banner-768x168.jpg 768w, https:\/\/www.monpetitpret.com\/wp-content\/uploads\/2022\/02\/faq-banner-1536x336.jpg 1536w\" sizes=\"(max-width: 1871px) 100vw, 1871px\" \/>\r\n<h2>Frequently Asked Questions<\/h2>\r\n<h3 class=\"subtitle txt-faq-custom\">If the following list of questions does not answer your questions or allow you to complete your endorsement request with confidence, do not hesitate to contact us.<\/h3>\r\n<ul id=\"faq-accordion\">\r\n \t<li><a href=\"#\"><i class=\"fa fa-circle-thin\" aria-hidden=\"true\"><\/i>How long do I have to wait before I get my money?<\/a>\r\n<div>\r\n\r\nAll loans we guarantee are deposited by direct deposit. If your request is approved and you return the duly signed contract to us before 11:30 a.m., your money will be electronically deposited into your account the same day between noon and midnight.\r\n\r\nIf your request is approved and you return the duly signed contract to us after 11:30 a.m., your money will be electronically deposited into your account the following day always between noon and midnight.\r\n\r\nYou will also be offered to instantly receive your deposit by Interac transfer for a fee of $10.\r\n\r\n<\/div><\/li>\r\n \t<li><a href=\"#\"><i class=\"fa fa-circle-thin\" aria-hidden=\"true\"><\/i>What are your eligibility requirements?<\/a>\r\n<div>\r\n\r\nThese are the criteria you must meet:\r\n<ul>\r\n \t<li>Be 18 years of age or older<\/li>\r\n \t<li>Be a resident of Canada<\/li>\r\n \t<li>Have a stable job<\/li>\r\n \t<li>Receive your salary by direct deposit into a Canadian bank account<\/li>\r\n \t<li>Have a minimum net income of $1500 per month<\/li>\r\n \t<li>Not have made a consumer proposal, debt consolidation or bankruptcy within the last 30 days or be considering a consumer proposal, debt consolidation or bankruptcy within the next 6 months<\/li>\r\n<\/ul>\r\n<\/div><\/li>\r\n \t<li><a href=\"#\"><i class=\"fa fa-circle-thin\" aria-hidden=\"true\"><\/i>What sources of income are not accepted?<\/a>\r\n<div>\r\n<ul>\r\n \t<li>Social solidarity (If net income is less than $1500 per month)<\/li>\r\n \t<li>Support payments<\/li>\r\n \t<li>Loans and grants<\/li>\r\n<\/ul>\r\n<\/div><\/li>\r\n \t<li><a href=\"#\"><i class=\"fa fa-circle-thin\" aria-hidden=\"true\"><\/i>What is a co-endorsement contract?<\/a>\r\n<div>\r\n\r\nUn contrat de co-endossement est une forme d\u2019endossement qui vous permet d\u2019obtenir un pr\u00eat malgr\u00e9 l\u2019absence d\u2019historique de cr\u00e9dit ou d\u2019un ratio d\u2019endettement trop \u00e9lev\u00e9.\r\n\r\nL\u2019endosseur endosse le pr\u00eat en votre nom afin d\u2019amoindrir le risque encouru par le pr\u00eateur.\r\n\r\n<\/div><\/li>\r\n \t<li><a href=\"#\"><i class=\"fa fa-circle-thin\" aria-hidden=\"true\"><\/i>What should I expect if I am self-employed?<\/a>\r\n<div>We will analyze your application in the same way as an employee!<\/div><\/li>\r\n \t<li><a href=\"#\"><i class=\"fa fa-circle-thin\" aria-hidden=\"true\"><\/i>What are some of the reasons that my application may be declined?<\/a>\r\n<div>\r\n<ul>\r\n \t<li>Missing Instant Bank Verification (IBV);<\/li>\r\n \t<li>Bank account too recent;<\/li>\r\n \t<li>Documents not complete for analysis;<\/li>\r\n \t<li>Non-compliance with eligibility criteria;<\/li>\r\n \t<li>Debt-to-income ratio too high;<\/li>\r\n \t<li>NSF and\/or stop payment.<\/li>\r\n \t<li>Other reasons deemed appropriate.<\/li>\r\n<\/ul>\r\n<\/div><\/li>\r\n \t<li><a href=\"#\"><i class=\"fa fa-circle-thin\" aria-hidden=\"true\"><\/i>When would I be eligible for a renewal<\/a>\r\n<div>\r\n\r\nYou are eligible for a renewal if your balance is less than $150.\r\n\r\nA customer with a balance of less than $150 but who has not respected the initial terms of their contract could have their request refused. Other reasons for refusal may also apply.\r\n\r\nThe renewal of your endorsement is never guaranteed.\r\n\r\n<\/div><\/li>\r\n \t<li><a href=\"#\"><i class=\"fa fa-circle-thin\" aria-hidden=\"true\"><\/i>How much are your interest rates and co-endorsement fees?<\/a>\r\n<div class=\"content-question\">You will find a detailed description of the products offered on our <a class=\"links-questions\" href=\"https:\/\/www.monpetitpret.com\/en\/\">home page<\/a> and on the <a class=\"links-questions\" href=\"https:\/\/www.monpetitpret.com\/en\/our-services\/\">Services<\/a> page.<\/div><\/li>\r\n \t<li><a href=\"#\"><i class=\"fa fa-circle-thin\" aria-hidden=\"true\"><\/i>Can I pay off my balance in full at any time?<\/a>\r\n<div>\r\n\r\nYou can pay off your balance in full at any time by contacting us at (877) 711-7738.\r\n\r\nWe will redirect you to the lender who will arrange for payment information to be sent to you in order to pay off the balance of your loan.\r\n\r\n<\/div><\/li>\r\n \t<li><a href=\"#\"><i class=\"fa fa-circle-thin\" aria-hidden=\"true\"><\/i>What are my options if I am having trouble getting my money back?<\/a>\r\n<div>\r\n\r\nFirst, you must contact us at (877) 711-7738 to identify the best solution for you. We are flexible and attentive to our clients&#8217; needs.\r\n\r\nIt is therefore possible for you to modify your payment schedule for a fee of $12.50 or to postpone a payment for a fee of $25. A fee of $45 will be charged for an NSF withdrawal or stop payment. All fees listed above are at the discretion of the lender.\r\n\r\nIn the event of a prolonged default, the debt will be transferred to our collection agency.\r\n\r\n<\/div><\/li>\r\n \t<li><a href=\"#\"><i class=\"fa fa-circle-thin\" aria-hidden=\"true\"><\/i>How do I properly complete my application?<\/a>\r\n<div class=\"content-question\">\r\n\r\nAny new request for endorsement must be sent to us via our website under the <a href=\"https:\/\/clients.monpetitpret.com\/clients\/application\/create\/v1\/step\/identification\/?lang=fr\" target=\"_blank\" style=\"color: #000; text-decoration: underline;\" rel=\"noopener\"><strong>New Request tab.<\/strong><\/a>\r\n\r\nWe do not make requests over the phone. You must then complete the Instant Bank Verification (IBV). It is sent to us by your financial institution and allows us to access your bank statement, in a read-only copy. This system allows us to speed up the approval process and it is 100% secure because it does not under any circumstances allow us to access your username or password.\r\n\r\nIf your request is accepted, we will simply send you your contract. Otherwise you will receive an email telling you the reason for your refusal.\r\n\r\n<\/div><\/li>\r\n<\/ul>\r\n","protected":false},"excerpt":{"rendered":"<p>If the following list of questions does not answer your questions or allow you to complete your endorsement request with confidence, do not hesitate to contact us. How long do I have to wait before I get my money? All loans we guarantee are deposited by direct deposit. If your request is approved and you &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"sections.php","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":{"0":"post-468","1":"page","2":"type-page","3":"status-publish","5":"entry"},"_links":{"self":[{"href":"https:\/\/www.monpetitpret.com\/en\/wp-json\/wp\/v2\/pages\/468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monpetitpret.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.monpetitpret.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.monpetitpret.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.monpetitpret.com\/en\/wp-json\/wp\/v2\/comments?post=468"}],"version-history":[{"count":2,"href":"https:\/\/www.monpetitpret.com\/en\/wp-json\/wp\/v2\/pages\/468\/revisions"}],"predecessor-version":[{"id":7338,"href":"https:\/\/www.monpetitpret.com\/en\/wp-json\/wp\/v2\/pages\/468\/revisions\/7338"}],"wp:attachment":[{"href":"https:\/\/www.monpetitpret.com\/en\/wp-json\/wp\/v2\/media?parent=468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- This website is optimized by Airlift. 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